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Business processes, when not fully optimized, result in value leakages. This leads to suboptimal financial and operational performance making enterprises reactive and less competitive.
This paper illustrates how enterprises can use business processes as a lever to drive business growth and achieve best-in-class performance.
Smart Enterprise Processes (SEPSM), Genpact's Business Process Management framework, can make enterprises more competitive by significantly improving business outcomes such as cash flows, margins and revenue growth.
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