Networking

Manage customer calls more efficiently without the high cost of adding infrastructure

Date Added: Nov 2013
Format: PDF

TIPT Call Centre is an optional service with Telstra IP Telephony (TIPT), a fully featured IP telephony solution. TIPT Call Centre is a secure, hosted system that lets you dynamically handle incoming customer voice calls for single or multiple sites and across multiple numbers. Read on to see how TIPT can help you:

  • Maximise agent productivity and performance
  • Have a single call number across many call centres
  • Improve customer experience with fast, efficient call routing
  • Provide Intuitive interfaces for ease of management
  • And moreā€¦