Unified Comms

Manage customer calls more efficiently without the high cost of adding infrastructure

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Executive Summary

TIPT Call Centre is an optional service with Telstra IP Telephony (TIPT), a fully featured IP telephony solution. TIPT Call Centre is a secure, hosted system that lets you dynamically handle incoming customer voice calls for single or multiple sites and across multiple numbers. Read on to see how TIPT can help you:

  • Maximise agent productivity and performance
  • Have a single call number across many call centres
  • Improve customer experience with fast, efficient call routing
  • Provide Intuitive interfaces for ease of management
  • And moreā€¦

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