Unified Comms

Manage customer calls more efficiently without the high cost of adding infrastructure

Download Now Free registration required

Executive Summary

TIPT Call Centre is an optional service with Telstra IP Telephony (TIPT), a fully featured IP telephony solution. TIPT Call Centre is a secure, hosted system that lets you dynamically handle incoming customer voice calls for single or multiple sites and across multiple numbers. Read on to see how TIPT can help you:

  • Maximise agent productivity and performance
  • Have a single call number across many call centres
  • Improve customer experience with fast, efficient call routing
  • Provide Intuitive interfaces for ease of management
  • And more…

  • Format: PDF
  • Size: 1005.25 KB