Managed Print Services

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Executive Summary

Whilst well-known and widely accepted for the procurement of copiers, a service contract for printers is still new to many commercial and government organisations. This paper discusses the advantages of a usage-based charge model for print. Through Managed Print Services (MPS) agreement organisations procure all consumable items, break-fix repairs, preventative maintenance and user support for their fleet of printers, Multi Function Printers (MFPs), copiers and Multi Function Devices (MFDs) for which they pay an agreed price per page for the actual usage. MPS balances the expenses related to document production devices. The form of billing known under the term service contract or click-charge is very well established for procuring copy technology and the associated supplies.

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