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The paper examines the case for Managed Services in the wireless communications industry. In particular it compares and contrasts the managed services needs and requirements of commercial, Licensed Operators with the needs of the operators of Mission Critical networks. The paper looks at how for both types of organisation, Managed Services offers many clear and tangible advantages. However, whilst there are many similarities between the two, there are also a number of often fundamental differences. It includes Operational differences such as terminal mapping, network security and performance reporting, managing risk, for example, ensuring network performance and availability is fundamentally more important in a Mission Critical network, etc.
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