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In the era of operational excellence, operational processes became well defined. Order to Cash, Procure to Pay, Invest to Retire, and Develop to Release, among others, became reliable, uniform, and predictable ways to get the job done. In time, the management processes will be defined with the same degree of clarity. At the moment, however, the term means many things to many people. The Management Excellence Framework offers a process by which companies can achieve Management Excellence by linking strategy to success.
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