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Manager's Checklist of Questions to Ensure Successful Business Process Automation

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Executive Summary

Business process management and workflow software build on the value of the data stored in the enterprise, using it to drive work efficiently across the enterprise. The topics below are designed to help managers to ask critical questions of themselves and their vendors so they can evaluate potential solutions. They are not designed to steer the reader to specific solutions, but rather to ensure the buyer is aware of some of the options, pitfalls, and barriers to success so informed decisions can be made.

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