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This paper is focused on the role of the change management specialist and a high-level overview of the five roles in change management. This paper focuses on the importance and role of managers and supervisors in times of change. It includes new research on the importance of managers and supervisors in times of change. This paper also examines the five roles managers and supervisors play in times of change, and how well 2009 study participants ranked their performance. Finally, the paper looks at the percentage of participants who provided formal training in change management to managers and supervisors and an overview of Prosci's 1-day program for this critical group.
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