Date Added: Apr 2010
Intel IT developed a new management and support structure for wireless LANs (WLANs). Authors consolidated first-level support and centralized the WLAN engineer workgroup as well as device management. Authors manage the WLAN as an integrated service that enables centralized control of the WLAN, using global tools for centralized monitoring, reporting, and configuration. This approach provides all stakeholders with a common view of the components of the WLAN service and the network. Increases efficiency. Previously, local WLAN configuration changes required five minutes per access point; the central WLAN management system reduces this to just five minutes per building. Replicated across 150 sites, authors can greatly improve efficiency.