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IT organizations have traditionally approached the challenges of complexity, change, and even cost reduction through division of labor and increased specialization. This approach is needed to some degree in any large IT environment simply to support the depth of knowledge required to manage each of the major technology domains including networks, servers, storage, applications, and databases. Of course different IT organizations may select variants of these primary categories as well as a multitude of sub-categories. In any case, most IT groups organize their operations teams around technologies. New approaches for IT management have evolved beyond a technology focus.
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