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Most technology pundits and analysts were quick to herald the dawn of the Information Age. Faster computers and integrated networks. The Internet. Information at everyone's finger tips. All this would make organizations leaner, more competitive and connected to a wider global marketplace. At least, that was the idea. The trouble is, no one bothered to explain what to do with it all. Already into its teen years, the Information Age has seen multi-million dollar investments by organizations in applications and information management technologies that have generated good returns.
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