Enterprise Software

Managing the Mobile Workforce: Deploying Solutions Globally and Harnessing the Power of Context-Aware Mobile Devices

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Executive Summary

The Air Transport Industry (ATI) is characterized by a constantly mobile workforce and a complex, dynamic workflow model, requiring workers to access and act on real-time information. In today's environment, however, many processes on the ground are still static, paper-based and nothing like as efficient as they could be - since they are unable to leverage the power of the information locked in ATI applications and systems. The answer is a new breed of mobile workforce solutions that can deliver the right information at the right time to mobile field workers - using applications which can anticipate their needs and requirements based on a number of context parameters (such as 'State-of-the-process', location, time, staff certification, network-type, etc).

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