Outsourcing

Managing User Requirement Risks - An Exploratory Study of IS Projects From the Views of Outsourcing Teams

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Executive Summary

Requirement risk is often identified as a reason contributing to Information Systems Development (ISD) project failure but has not been adequately explored in the IS literature. Requirement risk refers to the uncertainties caused by differences between the requirements perceived by system developers and user groups' expectation of the system. Requirement risk can lower the project performance therefore effective management of requirement risk is critical to achieve desired project performance. This paper aims to address the gap in the current literature of requirement risk by emphasis its dynamic nature and examining the strategies to manage such risks.

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