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Mass Collaboration Systems on the World-Wide Web

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Executive Summary

Mass collaboration systems enlist a multitude of humans to help solve a wide variety of problems. Over the past decade, numerous such systems have appeared on the World Wide Web. Prime examples include Wikipedia, Linux, Yahoo! Answers, Amazon's Mechanical Turk, and much effort is being directed at developing many more. As is typical for an emerging area, this effort has appeared under many names, including peer production, user-powered systems, user-generated content, collaborative systems, community systems, social systems, social search, social media, collective intelligence, wikinomics, crowd wisdom, smart mobs, crowd-sourcing, and human computation.

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