Measuring IT Effectiveness in Banks of India for Sustainable Development
Banks in India have invested heavily on deployment of Information Technology (IT) in the past one decade. IT over the years has become business driver rather than a business enabler. Sustainable development of banks depends heavily on effective use of IT. This calls for measuring the effectiveness of IT in these banks. This paper identifies the economic methods of measuring IT effectiveness on the basis of review of literature on the subject. In the past decade banks in India have invested heavily in the information technology.