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Medical Errors and Information Quality: A Review and Research Agenda

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Executive Summary

The Information Systems (IS) discipline is active in researching the many aspects of the role of information systems in healthcare and the application of Information Technology (IT) to healthcare delivery. The contributory role of poor quality information to medical errors is one area that has received little direct attention by IS researchers. In this paper, the authors present a brief review of the literature on medical errors and examine a number of definitions that have been offered. They further look at the relationship of complex systems and errors. They then briefly outline some research avenues in which the IS/IT community could become more active.

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