Enterprise Software

Merging Capabilities of the Social Web and the Semantic Web to Support Knowledge Management in Small and Medium-Sized Enterprises

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Executive Summary

The research focuses on finding an interlinking solution for integration of the Social Web and the Semantic Web for knowledge management needs of small and medium-sized enterprises in respect to preserving their knowledge assets. The solution proposed includes a conceptual level framework for describing metadata of knowledge assets and a process for its usage. The framework can be used for introduction of a semi-structured knowledge repository which role is to act as a middleware between Social Web and Semantic Web tools used by small and medium-sized enterprises. Moreover, analysis of data acquired through online questionnaire and reveling trends in usage of Social Web environments and knowledge management activities within small and medium-sized enterprises is presented in the paper.

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