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End-user computers that have become infected with malware are a danger to their owners and to the Internet as a whole. Effective action to clean-up these computers would be extremely desirable, yet the incentives conspire to dissuade ISPs (and others) from acting. This paper proposes a role for government in subsidising the cost of clean-up. The organisations that tender for the government contract will factor in not only the costs of the clean-up, but also the profits they can make from their new consumer relationships.
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