Mobility

Mobile Number Portability: Challenges and Solutions

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Executive Summary

Increasing numbers of countries require mobile telephone networks to offer Mobile Number Portability (MNP). The term MNP allows customers who wish to switch mobile operator to keep their mobile numbers, avoiding the costs of switching to new numbers. Customers are predominantly reluctant to switch their network operator if this means that they would have to change their telephone number. Changing one's telephone numbers can be a major inconvenience and a potential barrier preventing the general public from taking advantage of the options available in a developed competitive telecommunications market.

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