Enterprise Software

Monitoring Real End User Experience of SAP

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Executive Summary

A recent survey indicated that 40% of businesses said they couldn't detect SAP issues in real-time, and instead relied on anecdotal user feedback to try to remediate and resolve performance issues. This new whitepaper describes how to ensure visibility into end user experience and monitor any SAP application running on any type of desktop - out of the box. It includes 8 real-world use cases detailing how to implement a user-centric approach to proactive IT management.

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