Monitoring VoIP With Cisco Network Analysis Module

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Executive Summary

In today's complex multimedia networks, the ability to measure the quality experienced by end users is critical. By providing visibility into the quality of VoIP traffic, NAM 4.0 significantly enhances the ability of IT personnel to detect, isolate and troubleshoot VoIP problems. Its realtime monitoring and alerting capabilities facilitate a proactive approach to monitoring user experience, which helps increase end user satisfaction.

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