Business Intelligence

Multisourcing - A Blueprint for Successful IT Sourcing

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Executive Summary

Multisourcing is not simply outsourcing improved. Nor is it a short term "quick-fix". Multisourcing is a strategy and an ongoing process that requires that businesses revolutionise their approach to IT sourcing. It calls for a new mindset and the development of frameworks for interacting and managing service relationships, both internal and external to the organisation. However, that as long as an organisation is prepared to apply the right level of discipline and is able to develop the requisite internal capabilities, then a multisourcing strategy has the potential to deliver dramatic increases in IT value delivery, along with impressive bottom-line results

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