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This report examines the implementation of a BPM Competency Centre within a large Swiss bank, which is one of the world’s leading financial services companies. MWD case study reports are designed to help organizations considering or actively working with BPM technology to understand how others have worked to obtain benefits from BPM implementation and how they have worked to overcome challenges that have arisen along the way. All MWD’s case study reports follow a standard model, and are researched using a standard process which is driven by senior MWD analysts.
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