Date Added: Dec 2010
Every day, utility industry employees deal with a frustrating, double reality. On the one hand, they work in an industry that powers the digital age. On the other hand, many utility operations and systems are dependent on old-fashioned, largely analog technologies. Of course, much of this situation has been influenced by a regulatory environment that hasn't embraced modernization. But thanks to a new conviction in government and industry, change is coming in the form of smart grid using digital technology to help create positive outcomes for all stakeholders in the utility industry. Not only will smart grids help modernize utility infrastructure and services, they will reduce operating costs and offer customers better services. Early cases are demonstrating that customers are responding.