Telcos

Negative Affectivity, Conscientiousness And Job Scope (A Case Of It And Telecom Industry)

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Executive Summary

Based on a sample of 350 employees in the telecommunication, the authors obtained empirical evidence suggesting that while individuals high on conscientiousness tended to react more positively to job scope, individuals high on negative affinity tended to react less positively. Job scope was defined as the extent to which a job required the jobholder to be mentally and physically involved to get it done effectively. Typically, a job characterized by a high job scope would be non-repetitive, would need a great deal of independent thought/action and training, would entail the job holder to keep track of his/her progress, and others.

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