Project Management

Network-Based Collaboration Tools for Government: Assessing the ROI

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Executive Summary

Information sharing within and between agencies is essential for effective government. But empowering employees in different locations to collaborate has been an elusive goal. "Until recently, government employees haven't had an effective way to securely reach out beyond agency walls to share information with coworkers and interact with citizens in a virtual setting," says David Rubal, regional manager for Unified Communications, Cisco. Now, with the proper enterprise architecture, agencies can use their existing IP network as the platform to deliver secure voice, video, and web collaboration services to government employees and citizens anywhere in the world.

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