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Against a background of economic crisis, war, price shocks, natural disasters, and political upheaval, making decisions about IT services for global enterprises is getting more complicated. Regardless of whether think the daily news points to the Apocalypse or simply a rough patch of road, today's turbulent business environment can all but paralyze enterprise planning. IT faces this impact as much as any other business function, but the reality is that commerce must continue. IT service delivery is a foundational capability essential to modern world, and technology-driven efficiency improvements are vital to business success.
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