IT Policies

Next Level Service Desk Strategies

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Executive Summary

Service Desks today are facing unprecedented challenges. They must support an ever-increasing array of devices and adapt to people's work habits and lifestyles by offering novel channels of support and increased hours.

Download this eGuide from the Service Desk Institute and learn how your Service Desk can get a handle on the systems and devices they should support. The eGuide also assesses the key strategies and technologies that will enable Service Desks to take support to the next level.

Download this eGuide to discover:

  • The home in the office conundrum
  • The future of support
  • Strategies for supporting customers and employees through technology
  • And more...

  • Format: PDF
  • Size: 232 KB