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E-business is defined as a business that operates over the internet, and provides services to other businesses and individuals. An e-Business platform is known for delivering technology solutions that add value to the customer. E-Business is also servicing customers, employees and other stakeholders through the World Wide Web. Many international organizations and large multi-nationals have an existing e-Business platform for its external clients. They desire to provide enhanced service to its external clients and want to define the scope of an initiative and long term strategy for e-Business.
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