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The value of a Configuration Management Database (CMDB) is commonly accepted across a wide spectrum of IT professionals today, especially as a vehicle to lower the risk of outages caused by planned changes to the IT infrastructure - which account for up to 60 percent of all IT outages in a typical large IT enterprise. By having a complete and up-to-date model of Configuration Item (CI) attributes and relationships, IT organizations can readily analyze and understand the impact of potential changes to the IT infrastructure - before they're implemented in production. And yet, while CMDB adoption rates are sharply on the rise, many of these projects will fail because of CMDB data inaccuracy, poor usability or lack of widespread usage across the IT enterprise.
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