CXO

Offshoring From Brazil or India - A European View

Date Added: Jul 2009
Format: PDF

Outsourcing of information technology (ITO) and growingly business processes (BPO) have increased tremendously during the last years and provide a great business advantage for international business services. Although low labour cost competitive countries have dominated it seems that not just the labour costs matter. Now, and especially in the future, service levels, competencies and community-based activities are also needed. India seems to be the most attractive country for both ITO and BPO practices. Other BRIC countries, China, Russia and Brazil are following. In this paper the educational implications for increasing offshoring from Brazil is discussed and compared to an Indian case.