On Labeling Quality in Business Process Models
Quality assurance is a serious issue for large-scale process modeling initiatives. While formal control flow analysis has been extensively studied in prior research, there is a little work on how the textual content of a process model and its activity labels can be systematically analyzed. It is a major challenge to classify labels according to their quality and consequently assure high label quality. As a starting point the authors take a recent research on the activity labeling style, which establishes superiority of a so-called verb-object labeling style. Together with the labeling style, the length of an activity label is related to its quality.