Date Added: Jan 2010
While performing knowledge-intensive tasks of professional nature, the knowledge workers need to access and process large volume of information. Apart from the quantity, they also require that the information received is of high quality in terms of authenticity and details. This, in turn, requires that the information delivered should also include argumentative support, exhibiting the reasoning process behind their development and provenance to indicate their lineage. In conventional document-centric practices for information management, such details are difficult to capture, represent/archive and retrieve/deliver.