Project Management

Operational Excellence in Manufacturing: How to Win at the Margins With Business Intelligence

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Executive Summary

The customers are ever more demanding, and margins for error are shrinking. With intense public scrutiny on product recalls and quality issues, anything less than perfection in any area - a single missed shipment, a single product defect - can have permanent consequences. Product quality, productivity and customer retention - in short, the pillars of operational excellence - are critical to profitable manufacturing concerns. While strategies such as Six Sigma, lean manufacturing, continuous improvement and others will continue to drive management decisions, many manufacturers are placing a renewed focus on the fundamentals of execution. Operational excellence has emerged as the key to sustainable revenue and business growth.

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