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Microsoft Dynamics CRM Sales Force Automation (SFA) delivers end-to-end sales cycle capabilities to drive sales efficiency and execution from the cloud. This podcast talks about Microsoft Dynamics CRM Online in action including integration to Microsoft Business Productivity Online Services, and one will learn about customers who have used the solution to address areas such as Microsoft Office Outlook integration for e-mails, lead routing and qualification, opportunity management, sales process workflow, forecasting and sales analytics, and account management.
- Format: Podcast
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