Orchestrating the Chain: Supply Chain Performance Management

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Executive Summary

The business value of supply chain visibility is simple: it helps one understand their company's performance. It leads one to take action on recent information. It creates a common context for decision-making across every department and at every level. Planning and business intelligence are an integral part of performance management. These capabilities help one see what's going on in terms of operations and supplier processes. The organization gains the capability, visibility and intelligence to build an efficient and customer-focused supply chain. They provide the insight their organization needs to optimize the chain - so they can anticipate problems before they happen, understand the reasons behind results and improve performance.

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