Outsourcing - Changing Business Strategy Through Outsourcing

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Executive Summary

"Outsourcing - How can one use it to their advantage and change their Business Strategy through it, particularly in this time of uncertainty / financial crisis." The rule of economics suggests that Quality and Costs are directly proportional. In simple terms, to improve Quality, one has to spend more and to reduce Costs, Quality has to suffer. This easily applies to all firms worldwide, where work is undertaken and sold in the same country. For this reason, most firms worldwide compete either on Quality basis (charging premium price) or Cost-basis (selling average quality product/service).

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