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Voice communications is without a doubt an essential part of just about every business. For many the telephone is the most essential tool. Without it they make no sales calls, take no orders, and provide no customer service. When a new technology comes along, such as Voice over IP, aka VoIP, it takes a while for the idea to catch on. As more businesses see the potential cost savings that VoIP systems make possible, the idea gets even more attractive. Some of the biggest savings come when your company has multiple locations, and you route all voice traffic between offices over your VoIP system. Then things start to get really interesting.
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