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All companies have a similar labyrinth of transactional processes that drive business forward - sales, marketing, human resources, accounting, legal, and more. Since most processes operate in the background, it's easy to ignore procedural imperfections until mandates are missed, people complain, or litigation becomes a viable threat. We can learn much from manufacturers' savvy moves, analyzing, documenting, streamlining, and optimizing our processes - just as they do with their products - so we can become be more cost-efficient, compliant, and market-responsive. Manufacturers simplify and improve where the impact is greatest; so must we.
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