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This paper offers justification for the broader view of performance management held within Metron. Too often the potential financial benefits of effective performance management are not achieved. This has never been truer than when one is managing and supporting distributed systems. The arguments in favour of good performance management and capacity planning remain as true for distributed UNIX and Windows NT servers as they were twenty years ago for mainframe systems. The paper shows what that justification is and the financial benefits that user organisations have to gain from embracing the performance management approach offered. It closes with examples of good practice in the field of performance management for distributed systems as observed by Metron in the recent past.
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