Project Management

Perspectives On Program/project Stakeholder And Benefits Management

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Executive Summary

This paper discusses different perspectives in the literature about the relationships of program/project stakeholders and benefits. Identification and classifications of stakeholders are first summarized. This paper focuses on key beneficiary and adversarial stakeholders, and particularly on the presence/absence of links between key beneficiary stakeholder management and benefits management in the literature. There are three distinctively different approaches to such linkages, which broadly reflect different perspectives on the nature of the key beneficial stakeholders: Where benefits are linked to the organization at large, Where benefits are linked to key individual stakeholders or stakeholder groups, Where benefits are linked to the organisation's clients/customers.

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