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With the advancements in smart phone technology CIO's are deploying mobile applications in order to drive efficiency and customer satisfaction. ClickSoftware's customer Portugal Telecom, has over 89 million customers worldwide and have deployed mobile applications to over 4000 technicians who are serving 2.1 million in customer visits per year. This video is an overview of Portugal Telecom's journey to becoming an industry leader in mobile adoption and more...
- Format: Podcast
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