Business Intelligence

Power To The People? Managing Technology Democracy In The Workplace

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Executive Summary

Technology changes are often accompanied by fanfare, but in recent years at least one quiet technology revolution has been developing in the workplace. Individuals are adopting for work use the applications and devices they have learned to use in their personal lives. Applications previously accessed only on home computers, such as wikis and social networking sites, now appear on business PCs. Nearly every employee is now equipped with a personal mobile device and can become an online publisher with the help of blogs. As a result, employees are challenging the technology status quo in their organization. Many are demanding "Technology democracy" - greater freedom to use the information technology (IT) applications and devices of their choice in order to conduct their work more effectively.

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