Business Intelligence

Powering Your Global Professional Service Workforce with Web-Based Meeting and Collaboration Tools

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Executive Summary

Today, the global marketplace isn't just for giants in the professional services industry. Organizations of all sizes are globalizing operations with a little help from web-based meeting and collaboration tools.

This new Service Performance Insight white paper explores why professional service organizations (PSOs) are increasingly relying on remote service delivery and collaboration tools to expand geographic reach, attract the best talent and increase satisfaction - all while reducing costs.

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