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Communications continuity is a vital part of business continuity planning that should be a high priority for business leadership team. Complacency, based upon the high availability of communications that seem to always work, can be a trap with dangerous consequences for business's survival. Best practices for communications continuity suggest that one not only develop a plan to have communications assets in place for unforeseen emergencies, but also focus on how they will used by trained employees during a crisis. Avaya is uniquely positioned to help one to get started with communications preparedness planning and help through not only the planning but the full execution of plan.
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