Prioritization Matrices

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Executive Summary

This paper can help one to decide what to do after key actions, criteria or Critical To Quality (CTQ) characteristics have been identified, but their relative importance (priority) is not known with certainty. Prioritization matrices are especially useful if problem-solving resources, such as people, time or money, are limited, or if the identified problem-solving actions or CTQs are strongly interrelated. This paper can also help one to make a decision in situations where the criteria for a good solution are known or accepted, but their relative importance is either unknown or disputed.

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