Proactive Outreach: Keeping Your Patients Happy and Your Costs Low

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Executive Summary

Healthcare facilities are facing many of the same challenges and demands as other industries. As a Healthcare Provider it can be difficult and costly to provide the kind of personalized care and service that patients expect. Bringing technology and knowledge together in innovative ways will help organization achieve its goals. Automating account reminders and providing self-service payment options is a cost-effective way to proactively collect co-pays as well as post-procedure unpaid insurance balances. These straightforward proactive services can have a big impact on patient satisfaction, staff productivity, and can add significant revenue to the bottom line.

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