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Communications are a critical deliverable of every successful project and a key project management soft-skill. You may not have thought of communications as an actual project deliverable, but it is. It may not be the one your client or customer places the most emphasis on, but that's because every client and customer will take good communications for granted. Project communications is one deliverable that you are personally responsible for and it's one that has a large influence over your project's success or failure.
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