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The paper discusses the key technical decisions made when providing the solution, focusing on data storage and management, provision for multi-location offices, choice of operating system, user and data security, and IT staffing. The paper also discusses the methods used by the SAS BI implementation team in promoting the benefits of the SAS BI platform at an organizational level. Here the paper looks at the use of workshops and feature presentations, prototyping, end-user training and migration planning.
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