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Dips happen. Despite all the proper planning that is done to avoid them, at one point or another, all organizations experience a dip. It may be expected or come as a complete surprise. Leadership may have prepared for an eventual slump or the team could be caught off-guard. Whatever the situation, dips are a reality. It is what an organization does in the aftermath that matters most. Does your organization wallow in Dipville, or high-tail it out of town? There are many different kinds of setbacks an organization can experience and they may each require a unique response.
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