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Over the past few decades, employees have come to rely more and more heavily on software solutions to automate and enhance a variety of core business activities - from sales order entry and inventory tracking to payroll processing and financial reporting. As a result, companies of all sizes and across all industries now find themselves struggling to control the growing number of software applications installed on their servers and desktops. Studies show that the average employee PC has close to 150 software titles installed, including fixes, drivers, and service packs. Software Asset Management ("SAM") systems combine processes and technologies to improve the way software applications are utilized, tracked, and managed throughout all phases of their lifecycle.
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